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Q: How can I track the status of my order?
A: You can track the status of your order on our website - UniversityBooksOnline.com - or by contacting the particular carrier that was used to send out your shipment. The carrier will be noted on your order confirmation email or if you log on to your account and go to "Order History".
You can also call us toll free at 1-866-567-BOOK or our international number at 908-687-BOOK.
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Q: How do I get the tracking number for my order?
A: During the account setup process, you are required to provide your email address so that we can electronically send you status information about your order. After each order is shipped, you will receive a "Shipping Confirmation" email, which will include the tracking number(s).
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Q: How do I track the status of a backorder?
A: If you have any questions regarding a backorder or wish to cancel a backordered title please, contact us at 1-866-567-BOOK or via email at help@universitybooksonline.com.
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